LUX24 Cookie and Similar Technologies Policy

Last reviewed: August 17, 2026

This policy explains how LUX24 uses cookies, browser storage, software development kits and similar technologies across lux24.limo, the LUX24 booking platform, the Rider App and the Driver App. It also explains why these technologies are used, which service providers may receive information and how you can manage available choices.

This policy should be read together with the LUX24 Privacy Policy. Where an app-store privacy disclosure or an in-app notice provides more specific information about a mobile feature, the more specific notice applies to that feature.

Visitor choice

Analytics remains disabled until a valid consent choice is recorded.

Essential functions

Sign-in, booking progress, security and payment rely on essential storage.

Mobile apps

Mobile SDK and permission details are published here only when verified.

Google Analytics

LUX24 uses Google Analytics 4 on the website and booking platform with production measurement ID G-5DF0H5R8YQ. It measures website and booking-platform usage, such as page views, navigation patterns, browser characteristics and related technical information.

Google Analytics is treated as non-essential Analytics. It now remains disabled until the required consent is recorded through the LUX24 consent panel. You can withdraw that choice later through “Manage Cookie Preferences” in the website footer.

Google Maps Platform

LUX24 uses Google Maps Platform for address suggestions, geocoding, route calculations and related booking functions. Requesting those features may send technical, location or entered-address information to Google.

Current production code loads Maps when the public booking flow uses address and route features, and in certain authenticated map-based tools. It is not loaded by default on every public content page.

Google reCAPTCHA

LUX24 uses Google reCAPTCHA v3 to help distinguish legitimate use from automated abuse. It may process technical, browser and interaction information.

The current production code confirms reCAPTCHA on the Contact page form. This page does not claim that every form uses reCAPTCHA.

Stripe

LUX24 uses Stripe Checkout for secure hosted payment processing. Customers are redirected to Stripe’s checkout page to enter payment-card details directly with the approved payment provider.

Stripe may process transaction, fraud-prevention and related technical information required to complete and secure payment. Payment-card fields are not collected directly through a cookie controlled by LUX24 on the public website.

Google Fonts

The current production website requests the Fraunces and Inter typefaces from Google servers through fonts.googleapis.com and fonts.gstatic.com.

Because those resources are not currently self-hosted, the browser connects to Google when those font files are requested.

Technology or key

Environment

Provider

Verified App Listings

Manage Cookie Preferences

Can I use LUX24 if I reject Analytics?

Yes. You can reject non-essential Analytics and continue to browse the website and use essential booking functions. Essential technologies required for account access, security, booking progress or payment may remain active.

How do I change my cookie choice?

Select “Manage Cookie Preferences” in the website footer. You can change or withdraw your choice for future use. You may also delete existing cookies or browser storage through your browser settings.

Does this policy cover the Rider App and Driver App?

Yes. This policy explains the general use of similar technologies across the LUX24 website, booking platform, Rider App and Driver App. App-specific permissions and SDK disclosures are also provided through the applicable app store and in-app notices.

Does deleting cookies delete my LUX24 account or booking history?

No. Deleting browser or app storage may sign you out or remove saved preferences, but it does not automatically delete account, booking, payment or support records retained under the LUX24 Privacy Policy.

Does LUX24 use advertising cookies?

The August 17, 2026 production review did not identify optional advertising cookies on the public website or booking platform. Mobile-app advertising or audience-measurement disclosures, where applicable, are provided through the current app-store listing and in-app notices.

Cookie Policy

Services Covered by This Policy

LUX24 reviewed the current production website, booking flow, public payment handoff and published app listings before this update. Website and booking-platform technologies listed below were verified from current production code. Mobile-app SDK-level details are published here only when they can be confirmed from the current production build or the applicable store disclosure.

LUX24 Website

The LUX24 website provides information about services, vehicle classes, safety standards, accessibility, corporate travel and available service areas. Website technologies may be used to operate pages, remember selected preferences, protect forms and understand how visitors use the website.

LUX24 Booking Platform

The booking platform allows customers to enter pickup and destination information, select a date and time, compare available service classes, review a fare and complete a booking.

Essential browser storage is required to preserve booking progress, maintain an authenticated session, prevent misuse and return the customer to the correct stage of the booking process. Disabling essential storage can cause sign-in, booking or payment functions to stop working correctly.

LUX24 Rider App

The Rider App supports passenger account access, booking management, chauffeur and vehicle details, trip-status information, in-app communication, payment records and rider-support functions.

The current production website and published app listings confirm that the Rider App is distributed through the Apple App Store and Google Play. This page does not publish unverified mobile SDK names or permission claims. Current app-store disclosures remain the reference point for app-specific permissions, device-level storage and mobile analytics or advertising disclosures.

LUX24 Driver App

The Driver App supports chauffeur account access, eligibility and document workflows, journey offers, accepted-trip details, navigation-related functions, communication and Driver Support.

The current production website confirms a live Google Play listing for the Driver App. This page does not imply continuous background tracking, a specific SDK or a specific permission flow unless that behaviour is confirmed in the current production app and reflected in the applicable store listing or in-app notice.

What Are Cookies and Similar Technologies?

Cookies are small text files stored by a website in a browser. They may be used for a single browsing session or remain until they expire or are deleted.

Similar technologies include local storage, session storage, pixels, tags, mobile SDKs and device identifiers. These technologies do not all operate in the same way, but they can support account access, security, preferences, booking progress, analytics and app functions.

First-Party and Third-Party Technologies

First-party technologies are set or controlled directly by LUX24 to operate its website, accounts, booking functions and user preferences.

Third-party technologies are provided by another company. Depending on the requested feature and the user’s choices, third parties may process technical, device, usage, location, payment or security information under their own privacy notices.

LUX24 lists below only providers that were identified in the current production environment or through the current public app listing reviewed on August 17, 2026.

Categories We Use

Essential Technologies

Essential technologies are required to operate requested services and protect the website, booking platform or app. They may be used to maintain an authenticated session, preserve booking progress, remember privacy choices, protect accounts, forms and transactions, prevent misuse or fraud, and route the user through requested payment or support functions. Essential technologies cannot be disabled through the LUX24 consent panel when they are strictly necessary to provide a feature requested by the user.

Preference Technologies

Preference technologies remember choices such as language, display settings or previously selected options. They are used to reduce repeated input and provide a more consistent experience.

Analytics and Performance Technologies

Analytics and performance technologies help LUX24 understand how the website or booking platform is used, identify technical errors and improve performance. Non-essential analytics remain disabled until the required consent is obtained on the website and booking platform.

Advertising Technologies

The public website and booking platform review did not identify optional advertising cookies on lux24.limo during the August 17, 2026 review.

Technologies Used by LUX24

The table below reflects technologies verified from the current production website and booking-platform codebase. It identifies whether the item is a Cookie, Local Storage item, Session Storage item or third-party script or service.

LUX24 confirmed the previously observed keys lux24_token, lux24_user, lux24_pricing, lux24_booking and redirect. The current production code also uses lux24_pricing_version and a consent-storage key for the cookie-choice panel.

Mobile App Inventory Scope

The current website repository does not contain the native Rider App or Driver App source used to verify a full mobile SDK or device-storage inventory.

For that reason, we publish only the verified public app listings and the general types of app technologies they may use, and we do not publish unverified SDK names, background-location claims or retention periods for mobile-app storage.

Third-Party Services

Browser Storage and Server Records

Browser and app storage help a device remember session or preference information. Deleting that storage may sign you out, remove saved choices or interrupt an unfinished booking. It does not automatically delete booking, account, payment or support records retained under the LUX24 Privacy Policy.

Your Cookie Choices

You can accept or reject non-essential technologies through the LUX24 consent panel. Essential technologies remain active when they are required to provide a feature you request or protect the service.

Your booking is not conditional on Analytics consent. You can reject non-essential Analytics and continue to browse the website and use core booking functions.

You can change or withdraw your choice at any time by selecting “Manage Cookie Preferences” in the website footer. A changed choice applies to future use. You may also need to delete existing browser storage through your browser settings.

Mobile App Choices

The Rider App and Driver App may provide privacy controls within their settings. You can also manage permissions such as location, notifications, camera and photos through your device settings.

Disabling a permission may prevent the related feature from working. LUX24 should request a device permission only when it is required for a clearly explained function.

For information about data associated with an app download or mobile SDK, review the current privacy disclosure on the applicable App Store or Google Play listing.

Data Transfers and Third-Party Processing

Some service providers may process information outside the province or country where you are located. Their processing is governed by their own privacy notices and the agreements applicable to their services. Additional information about LUX24 service providers, cross-border processing and privacy rights is available in the LUX24 Privacy Policy.

How Long Technologies Remain

Retention depends on the technology and its purpose. Session storage is generally removed when the relevant browser session ends. Persistent storage remains until its configured expiry, until it is replaced or until the user deletes it. Mobile-app storage may remain until it is cleared, the user signs out or the app is removed. The table above provides the verified duration or deletion condition for each technology. Where a third party controls duration, refer to that provider’s current documentation.

Updates to This Policy

LUX24 may update this policy when its website, booking platform, apps, providers or legal obligations change. The “Last reviewed” date will be updated only after a substantive review. Material changes affecting user choices will be communicated through an appropriate notice or renewed consent where required.

Contact LUX24 About Privacy

For questions about cookies, browser storage, mobile SDKs or privacy choices, contact LUX24 through the Contact page or the privacy contact identified in the LUX24 Privacy Policy.

Include the device, browser or app involved and the page or feature you were using. Do not send passwords, payment-card details, authentication codes or copies of identity documents by ordinary email.