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LUX24 chauffeur greeting an airport passenger beside a black luxury vehicle

Private arrivals and departures nationwide

Airport Transfer Service Across Canada, Planned Around Your Flight.

Add the arriving flight number when you book. LUX24 LIMO checks the latest flight status before the chauffeur travels to the airport. Once an eligible chauffeur accepts the booking, the passenger receives the chauffeur, vehicle and meeting-point details before pickup. Inside-terminal meet and greet is provided where airport rules allow it; otherwise, the trip details identify the designated pickup area.

60 minutes included · Meet and greet where airport rules allow · Flight monitoring · 24/7 human support

Book your airport transfer

Book a one-way airport pickup, an airport drop-off or a round trip. For a round trip, enter a separate date, pickup time and flight information for each direction. Each direction is priced and confirmed separately.

Before booking, provide the complete passenger and luggage count and tell us about any child-seat or accessibility requirements. LUX24 LIMO will then check the suitable vehicle and service setup.

Check your flight before booking

Enter a flight number to check current arrival information from the LUX24 LIMO flight-tracking system.

LUX24 airport transfer coordinator checking a flight status before chauffeur dispatch

How Airport Pickup Works

From Flight Number to Terminal Welcome

Flight Status Is Reviewed

LUX24 LIMO checks the latest flight status before dispatch.

Chauffeur Details Are Sent

The passenger receives the assigned chauffeur and vehicle information before pickup.

Meeting Instructions Are Provided

The trip details identify where to meet at the booked airport and terminal.

Declared Luggage Is Handled

The chauffeur loads and unloads all luggage declared and accepted for the booking.

Flight Monitoring and Airport Waiting Time

Airport Meeting Points and Waiting Time

Where airport rules allow an inside-terminal meeting, the chauffeur displays the passenger’s name at the designated meeting point. If terminal access is restricted, the trip details identify the appropriate curb, service desk or pickup area.

Professional chauffeur meeting an airport passenger with a privacy-safe tablet

Airport Arrival Waiting Time

Enter the flight carrying the passenger into the pickup airport. LUX24 checks the latest flight status before the chauffeur travels to the airport. For an airport arrival, 60 minutes of complimentary waiting begin from the flight’s recorded actual landing time, not its original scheduled time. After the included period, waiting is charged at $15 for each additional 15 minutes.

Customs and baggage claim

Customs or baggage-claim delays do not create a separate delay fee, but they can extend the pickup beyond the included waiting period.

What Your Airport Transfer Fare Includes

What Your Airport Transfer Fare Includes

Included in Your Fare

Your fare includes the pre-booked chauffeur service, reserved vehicle class, flight monitoring, the meeting arrangement shown in your trip details, assistance with declared luggage, complimentary bottled water, access to a phone-charging connection and the first 60 minutes of airport-arrival waiting.

Before You Book

The booking summary shows the fare and applicable terms before you book. If a request needs manual review, LUX24 will provide availability and pricing before you decide whether to continue.

Review the airport, route and selected vehicle class before completing the booking.

A busy travel day, rain or a delayed flight does not create demand-based surge pricing.

A scheduled trip can be cancelled without charge at least two hours before pickup. A cancellation within two hours is charged at 30% of the confirmed fare.

Choose the service by what happens after landing

Private airport transfer, taxi, rideshare or shared shuttle?

The right option depends on whether you need the lowest available fare, a reserved vehicle, help inside the terminal or space confirmed before the flight.

Major Canadian gateways

Airport Transfer Guides for Major Canadian Cities

Find local airport-transfer information, common destinations and onward-travel options for major Canadian gateways.

Request an Airport Transfer Across Canada

Find the airport. Then check the exact trip.

Search by airport name, code or province. Enter the destination, date, pickup time, passenger count and luggage details to check whether a suitable local chauffeur and vehicle can be arranged.

Ontario
British Columbia
Quebec
Alberta
Nova Scotia
Manitoba
Saskatchewan
New Brunswick
Newfoundland and Labrador
Prince Edward Island
Northern Canada

Not seeing your airport? Enter its full name, code and pickup time in the booking system. Remote, seasonal and private-aviation requests depend on local chauffeur and vehicle availability.

Choose a Vehicle for Your Passengers and Luggage

Choose a Vehicle for Your Passengers and Luggage

Count every passenger and include all checked bags, carry-ons, strollers, skis, mobility devices and child-seat requests. LUX24 uses these details to determine whether the selected class has suitable space.

Black SUV airport transfer with luggage, stroller and passenger assistance

Business Class

Best for solo travellers, couples or small parties whose complete passenger and luggage count fits the selected class.

Business VAN/SUV

Suitable for families, groups, corporate arrivals and airport journeys requiring additional passenger or luggage space. Enter the complete count so LUX24 can check whether this class is suitable.

VIP Luxury

A premium class for executive travel, formal arrivals and journeys requiring added privacy. The assigned make, model and any requested amenities are provided with the trip details when available.

A class describes the service level and does not guarantee a particular make or model. Capacity depends on the assigned vehicle, so enter the complete passenger and luggage count before booking. The vehicle description and licence plate are provided after an eligible chauffeur accepts the trip. Review the LUX24 fleet.

Airport Arrivals and Departures Require Different Timing

Plan Airport Arrivals and Departures Differently

Landing in Canada

Provide the arriving flight number and a mobile number where the passenger can be reached. LUX24 uses the latest flight status and meeting point to coordinate pickup. The included 60-minute waiting period begins from the recorded landing time.

Leaving for the airport

Choose a pickup time that allows for the drive, expected traffic, airline check-in and the airport’s current arrival-time recommendation. Confirm check-in and security requirements directly with the airline and airport.

Booking for someone else

Enter the traveller’s correct name and reachable mobile number. The passenger receives the chauffeur and vehicle details even when an assistant, hotel or family member manages the reservation.

Coordinate an Airport Transfer for Another Traveller

Book an Airport Transfer for Another Traveller

An executive assistant, travel coordinator or family member can arrange the trip using the passenger’s correct name, mobile number, flight and luggage details. The passenger receives the chauffeur and vehicle information, while the organizer retains the reservation details available for that booking.

Business traveller coordinating a LUX24 airport pickup with a chauffeur

Trip Details Go to the Passenger

The traveller receives the assigned chauffeur and vehicle information by email and in the app.

The organizer keeps the itinerary

The reservation record remains available to the person coordinating the journey, with the passenger named correctly for the terminal welcome.

The Same Booking Process Across Canada

The booking process is the same for Toronto, Vancouver, Montréal, Calgary and other supported locations.

Human help after hours

A support team is available 24/7 when a flight, passenger contact or pickup instruction changes.

Need recurring executive travel, consolidated billing or several passenger arrivals? Ask about a LUX24 corporate arrangement.

Confirm Child Seats and Accessibility Before the Journey

Child Seats and Accessibility Requests

Tell LUX24 about child seats, mobility devices or accessibility requirements when booking. Include the exact equipment, passenger needs and luggage impact so the team can check for a suitable vehicle and service setup.

Child-seat requests

Provide the child’s age, approximate weight and required seat type. Availability depends on the pickup location, date and selected vehicle class.

Mobility devices and assistance

Describe each mobility device, whether it folds, any transfer requirements and the number of companions. Accessibility support is arranged after a suitable vehicle and service setup have been verified.

Space Must Be Checked

Selecting a larger class does not automatically confirm space for a child seat, oversized item or accessibility equipment. Include every requirement with the booking.

Safety and accountability

Chauffeur, Vehicle and Document Verification

Chauffeur review

Identity, driver’s licence, driving record, background screening, work eligibility and locally required permits are reviewed.

Vehicle records

Registration, safety inspection and commercial insurance are checked. An expired required document deactivates the account until a current replacement is approved.

Secure trip details

Stripe processes encrypted payments. The app keeps the assigned chauffeur, vehicle, plate and trip information together for the passenger.

Transportation arranged through LUX24 is provided by independent professional chauffeurs using approved vehicles. Read the LUX24 safety standards.

Meeting Point and Vehicle Check

Find Your Chauffeur at the Meeting Point

Where airport rules allow an inside-terminal meeting, the chauffeur displays the passenger’s name at the designated meeting point. If terminal access is restricted, the trip details identify the appropriate curb, service desk or pickup area.

Meeting rules vary by airport

Airport pickup rules differ across Canada. Your trip details identify where to meet, and the chauffeur displays the passenger’s name when terminal rules allow it.

Check the Chauffeur and Vehicle Before You Enter

Before pickup, compare the chauffeur name, vehicle description and licence plate with the details shown in your booking. Do not enter a vehicle if the information does not match.

If you cannot find the chauffeur

Remain at the designated meeting area and contact LUX24 Support before leaving or entering another vehicle.

Questions travellers ask before an airport pickup

Airport Transfer Questions Before Booking

Flight Monitoring and Waiting

Why does LUX24 ask for my flight number?

The flight number lets the team check the current arrival, terminal and delay information before the chauffeur travels to the airport. Enter the flight carrying the passenger into the pickup airport—not a previous connection.

What happens if my flight lands early or late?

LUX24 checks the updated flight information and adjusts the chauffeur’s airport timing. A delayed flight does not start the waiting clock at the original scheduled time.

Meeting, Luggage and Vehicle

Where will I meet my chauffeur?

Where airport rules allow an inside-terminal meeting, the chauffeur displays the passenger’s name at the designated meeting point. If terminal access is restricted, the trip details identify the appropriate curb, service desk or pickup area.

How will I recognize the chauffeur and vehicle?

Before pickup, the passenger receives the assigned chauffeur name, vehicle description and licence plate in the trip details. Compare those details before entering the vehicle.

Booking Changes, Accessibility and Support

Is the price fixed, and are tolls or tips included?

The booking shows the fare before confirmation and does not use surge pricing. A requested toll route, added stop, route change or extra waiting can change the amount. Gratuity is optional and can be added in the app if the passenger chooses.

How far ahead should I reserve?

Same-day requests can be made when a suitable chauffeur is available. Book earlier for a specific class, a large luggage load, an early departure, a child seat, accessibility support, a group vehicle or an airport outside a major city.

Can I book for a client, executive or family member?

Yes. Enter the traveller’s full name, mobile number, flight and luggage details. They receive the pickup information directly while the person arranging the journey keeps the reservation record.

More Airport Transfer Questions

Flight Monitoring and Waiting

When do the 60 complimentary waiting minutes begin?

For an airport arrival, the 60 complimentary waiting minutes begin from the flight’s recorded actual landing time. After the included period, waiting is charged at $15 for each additional 15 minutes.

What should I do if baggage claim or customs takes longer than 60 minutes?

Stay in contact with the chauffeur or LUX24 Support if you expect to go beyond the included waiting period. Customs or baggage-claim delays are not treated as a separate fee, but they can extend the wait beyond the 60 complimentary minutes.

What should I do if my flight number changes or my flight is cancelled?

Update the flight details as soon as possible so LUX24 can review the pickup plan again. If the flight is cancelled, contact LUX24 Support for the applicable options based on the timing and trip status.

Can I reserve an early-morning or red-eye airport transfer?

Yes. Early-morning and red-eye bookings can be requested in the booking system. Submit the request as early as possible so a suitable local chauffeur and vehicle can be checked for the selected time.

Meeting, Luggage and Vehicle

What should I do if I cannot find my chauffeur?

Remain at the designated meeting area and contact LUX24 Support before leaving or entering another vehicle.

Will the chauffeur help with my luggage?

Yes. Your chauffeur assists with all luggage declared and accepted for the booking, including loading it into the vehicle and unloading it at the destination. Add every checked bag, carry-on, stroller and oversized item before booking so the appropriate vehicle class can be checked.

Are bottled water and phone charging provided?

Yes. Every LUX24 airport transfer includes complimentary bottled water and access to a phone-charging connection in the vehicle. If you require a specific connector or accessibility-related power source, include it with the booking so it can be reviewed before the journey.

Is the airport transfer private?

Yes. The confirmed vehicle is reserved for the passenger or group named in the booking; it is not a shared airport shuttle.

Can the chauffeur meet me at the gate or assist me through customs?

LUX24 arranges inside-terminal meet and greet where airport rules allow it, but gate access and customs assistance depend on airport restrictions and border-authority rules. The trip details identify the meeting arrangement permitted for your booking.

Booking Changes, Accessibility and Support

Can I request a child seat or wheelchair-accessible vehicle?

Before booking, provide the complete passenger and luggage count and tell us about any child-seat or accessibility requirements. LUX24 will then check the suitable vehicle and service setup.

Can I request a ramp-, lift- or securement-equipped vehicle?

Describe any ramp, lift or securement requirement when booking. LUX24 then checks whether a suitable vehicle and service setup can be arranged for the requested location, date and time.

Can I book a round-trip airport transfer?

Select Round Trip to enter the arrival and return journey details. Each direction requires its own date, pickup time and flight information.

Can I add an extra stop?

Yes. Add the stop when booking or request it before departure so LUX24 can review the applicable route, timing and pricing.

Can I change my airport pickup after confirmation?

Yes. Changes to the date, time, flight, stop, destination or vehicle class should be requested in advance so LUX24 can re-check the applicable chauffeur, vehicle and pricing.

How can I cancel an airport transfer?

A scheduled trip can be cancelled without charge at least two hours before pickup. A cancellation within two hours is charged at 30% of the confirmed fare.

Does LUX24 serve every Canadian airport?

Requests can be submitted across Canada, but service is confirmed for the exact airport, time and vehicle class. Remote, seasonal and private-airport trips depend on an approved chauffeur accepting the journey.

Ready to Book

Book Your Private Airport Transfer

Enter the airport, destination and flight number. Review the available vehicle and fare before confirming.

Book an airport transfer · Talk to the LUX24 team